Jetpac Eterna, the Free Lifetime eSIM: Who Can Claim It and What 100 MB Gets You

Jetpac Eterna is a travel eSIM that Jetpac gives away free and says never expires. On each eligible trip abroad it gives you 100 MB of data, and four apps keep working after that runs out: WhatsApp, Google Maps, Uber and Grab. Only residents of ten countries can claim it. Jetpac’s page says Eterna is “currently available to eligible customers in the US, UK, Australia, Canada, Germany, Spain, Italy, Netherlands, New Zealand, France”. If you live anywhere else, including anywhere in Asia, the claim button puts you on a waitlist.

We earn a commission if you later buy a data top-up through the links on this page. The free eSIM itself earns us nothing. We have used Jetpac’s paid eSIM in mainland China, as our page on mobile data in China records, but we have not claimed Eterna.

What you get

An unused 100 MB stays available for 1,055 days from the day you claim it. That limit applies to the data allowance only, not to the eSIM. Jetpac also says Eterna joins the strongest network available at your destination and allows hotspot sharing.

Who can claim it

Residents of ten countries: the US, the UK, Australia, Canada, Germany, Spain, Italy, the Netherlands, New Zealand and France. Jetpac checks this against your verified phone number, and its terms allow it to use your account, network and roaming signals to decide which market you belong to.

If you live somewhere else, Jetpac’s Eterna page still takes your details and adds you to the waitlist. Jetpac says it will tell you when Eterna opens in your country. In the meantime it sells its normal data packs.

You also need a carrier-unlocked phone that supports eSIM. Check that at home: a locked phone cannot use any travel eSIM, free or paid.

How to claim and install it

1. Press Redeem Now on the Eterna page and enter your details.
2. Download the Jetpac app and log in with the same email address. The eSIM is added to your account.
3. Install it before you fly. On an eligible trip, the 100 MB and the four apps become available when you travel abroad.

If you already have a Jetpac account, use that email and Eterna appears in it. If you have a Jetpac data pack that is still active, you have to wait until it ends before you can claim Eterna.

What the four apps cover

Jetpac’s terms name WhatsApp, Google Maps, Uber and Grab, and say “any other travel app that is not mentioned will not be eligible for free use”. They also warn that some functions inside those apps, including “external links, payment authentication, media, voice or video features, map content and other data-intensive functions”, may need extra data or may not be covered.

So treat the free apps as a fallback for messages, directions and a ride, not as a plan. A WhatsApp call or a map download may fall outside it, and the terms do not say which. Once the 100 MB is gone, every other app needs a paid top-up in the Jetpac app.

The rules that can catch you out

• Not at home. Eterna is for international travel and roaming only, and the terms say it is “not intended for use in the verified account holder’s home country”.
• One per person. It is tied to your account, phone number and device. You cannot share or resell it, but each person in your group can claim their own.
• Changing phones. Contact Jetpac support before you delete or replace the eSIM. Jetpac says transfers “may require verification and may be limited”.
• No VPN tricks. The terms forbid using “a proxy, VPN, tunnel or other technical method” to get around Eterna’s restrictions.
• Not guaranteed everywhere. Jetpac says Eterna is available in more than 200 destinations, but also that it “does not guarantee that every benefit works in every destination or on every partner network”. Check your destination in the app before you leave.
• It can change. Jetpac may change, pause or end the offer, including when a quota is reached, and says future releases are “not guaranteed”.

Who it suits

If you live in one of the ten countries and fly abroad a few times a year, claiming it costs nothing and gives you a working phone in the arrivals hall, even with no data pack bought. On a longer trip, 100 MB will not last the first day, so you will still need a proper plan: our eSIM, local SIM and roaming comparison covers how to choose one. Travelling as two? Each person can claim their own Eterna, which helps when sharing one plan between two phones is not enough.

If you live elsewhere in Asia, you cannot use it yet. Join the waitlist on Jetpac’s Eterna page if you want to hear when that changes.